Your Physicians Work Hard For Patients Every Day
Your Moving Company Should Do The Same For Your Physicians
When relocating your hospital’s doctors and physicians, you don’t want to risk subpar service with a less than adequate moving company. You need to partner with relocation experts who will go above and beyond to ensure a seamless, hassle-free move for your hospital’s most valuable resources.
Here are five questions to ask a relocation company to ensure you’re getting the most premium service and the highest level of moving expertise:
1. What is your Better Business Bureau rating?
Organized at the local level, Better Business Bureaus investigate and set standards for business practices, receive complaints of improper practices and conduct educational campaigns that alert the public to any deceitful or fraudulent methods.
BBB assigns grades from A+, being the highest, to F, which is the lowest score possible. This grade represents BBB’s level of confidence that the business is operating in a trustworthy fashion and will make a genuine effort to resolve any customer concerns filed with BBB.
While this rating is not a guarantee of the company’s reliability or performance, it’s an important factor to consider because it assesses the integrity of its business operations. As you know integrity is essential to a successful business relationship and, in this case, a pleasant relocation for your doctors and physicians.
2. Do you carry workers’ compensation?
This might seem like a strange question to ask – you aren’t working for this company, so why should it matter? But it’s actually a very important detail to consider.
Moving is a physically demanding job and carries with it a significant risk for injury. If a moving company does not carry workers’ compensation, this shows that it does not value its employees. This is important for you to know because employees that are respected and well taken care of are much more likely to perform the level of service you need and expect.
In addition, it is an employer’s responsibility to cover work-related injuries while on the job with worker’ compensation. This safeguards you, the client, against a worker’s claim of negligence.
3. Are there any hidden fees or extra costs?
This is an unfortunate question to have to ask, but let’s face it — not all companies are completely transparent when it comes to costs and fine print. Asking this question up front has two benefits.
First, it forces the company to reveal all possible costs because if they hit you with a costly surprise after you ask them point blank, they’re violating your justified expectations and the standards of decency, fairness and reasonableness — all of which make up a ‘good faith’ business relationship.
The second advantage of asking the hidden fees and extra costs’ question is pretty obvious. Even if a company comes forth and admits that yes, they do have some not-so-transparent costs and not-so-revealed hurdles for you to jump, do you really want to do business with them? Doubtful.
4. How will you work around our doctors’ and physician’ complex schedules?
A moving company that truly values your doctors and physicians doesn’t work the standard 9-5 day. The movers work around your health professionals’ schedules, offering flexible options to avoid inconveniencing them and as much as possible.
5. How will your moving company help to eliminate the downtime of our doctors and physicians?
At first glance, this may seem like the same question as the one preceding it.
However, there’s a difference between working around complex schedules to prevent inconvenience and working at premium efficiency to curb unproductive downtime.
Your moving company should realize that downtime in your industry puts patients’ health, and their lives, on the line. From prepping and packaging to settling into new spaces and unpacking, your moving company should be at your doctors’ and physicians’ sides every step of the way to ensure a quick and seamless move.
Choose a moving company that makes the move 100% about pleasing your doctors and physicians — and makes this obvious to them and to you.
To gain access to Anchor’s strategic services, moving mastery and commitment to quality for your doctors and physicians, visit Anchor Moving Systems online or call 1-800-558-MOVE (6683) to speak with your very own Chief Moving Officer.